Terms of Sales

the present conditions of sale are concluded by Matizla deco (almahi fatima), whose registered office is located: 50A grand route, 1435 Corbais, Belgium, registered with the crossroads bank of companies under the number 0763556581, hereafter MATIZLA DECO

by any natural or legal person wishing to make a purchase via the MATIZLA Déco website

Section 1

• “Site”: the site and all of its pages;

• “Products”: all the products (hardware) and services (immaterial) that can be purchased or to which it is possible to subscribe on the site;

• “User”: The Internet user visiting and using the site;

• “Basket”: The immaterial object grouping together all the goods or services selected by the customers of the site for a purchase by having clicked on these objects;

• “Consumer Client”: The Internet user who is a consumer within the meaning of Article I.1, 2° of the Code of Economic Law and who makes a purchase of a product or service on the site;

• “Professional Customer”: The Internet user who is a professional acting within the framework of his professional activities and who makes a purchase of product or service on the site;

• “Customers”: Internet users, whether consumers or professionals, purchasing a product or service on the site.

• Article 2 – Object

• This site is published by MATIZLA DECO and offers interior decoration items for sale online.

• The site is open and free to all users.

• These general conditions aim to define the contractual relationship between MATIZLA DECO and the user and/or customers, whether professional or consumer. Certain articles of these general conditions are however specifically and only addressed to consumers.

• The acquisition of a good or a service, or the creation of a customer space, or in a more general way the navigation on the site supposes the acceptance without reserve, by the user who will become customer-consumer or professional, of the entirety of these general conditions, who recognizes by the same fact to have taken full knowledge of them.

• The acceptance of these general conditions supposes on the part of the users, future customers, that they enjoy the legal capacity necessary for this. If the user, future consumer or professional client, is a minor or does not have this legal capacity, he declares to have the authorization of a guardian, a curator or his legal representative.

• These general conditions shall prevail over any other general or specific conditions not expressly approved by MATIZLA DECO.

• MATIZLA DECO reserves the right to be able to modify its general conditions at any time. In this case, the conditions applicable to the user and/or customers are those in force on the day of his order or his connection to this site.

• Article 3 – Characteristics of the products and services offered

• The products and services offered are those listed in the catalog published on the MATIZLA DECO website. These products and services are offered within the limits of available stocks.

• Each product is accompanied by a description drawn up by MATIZLA DECO based on the descriptions provided by the supplier.

• The photographs of the products in the catalog reflect a faithful image of the products and services offered but are not contractual insofar as they cannot ensure perfect similarity with the physical products, in particular with regard to colors, textures and reflections. .

• The customer service of this site is accessible by e-mail at the following address: fatime_zara@hotmail.com or by post at 50A grand route, 1435 Corbais (Belgium), in which case MATIZLA DECO undertakes to provide response within 7 days.

• MATIZLA DECO decom also provides its users and customers with a hotline, or telephone assistance, to answer their questions. The hotline can be contacted by telephone on +32(0)489047531 (non-surcharge number).

• Article 4 – Customer area

• 4.1.           Informations

• The creation of a personal space is a prerequisite for any order or customer contribution to this site.

• To this end, the user who wants to register on the site will be asked to provide a certain amount of personal information, making him then a consumer or professional client of the site.

• Customers agree to provide accurate information. The purpose of data collection is to create a “customer account”. This account allows customers to view all their orders placed on the site.

• Customers registered on the site have the possibility of accessing it by logging in using their identifiers (e-mail address defined during their registration and password) or possibly by using systems such as third-party social network connection buttons. .

• a. Password

• Customers are fully responsible for protecting the password they choose. They are encouraged to use complex passwords.

• If the password is forgotten, customers have the option of generating a new one. This password constitutes the guarantee of the confidentiality of the information contained in their section “my account” and the customers are therefore prohibited from transmitting it or communicating it to a third party.

• Otherwise, Matizla deco cannot be held responsible for unauthorized access to customer accounts.

• B. Disappearance of data

• If the data contained in the customer account section were to disappear following a technical breakdown or a case of force majeure, the responsibility of the site and MATIZLA DECO could not be engaged, this information having no probative value. but only informative. The pages relating to customer accounts are freely printable by the holder of the account in question but do not constitute proof, they have only an informative character intended to ensure efficient management of its orders or contributions by customers.

• C. Account Deletion

• Matizla deco reserves the exclusive right to delete the account of any consumer or professional customer who has contravened these general conditions (in particular, but without this example having any exhaustive character, when the consumer or professional customer has knowingly provided information erroneous, when registering and creating their personal space) or any account that has been inactive for at least a year. Said deletion will not be likely to constitute damage for the excluded consumer or professional client who will not be able to claim any compensation as a result.

• This exclusion does not exclude the possibility for MATIZLA DECO to take legal action against the consumer or professional client, when the facts justify it.

• D. Account closure

• All customers are free to close their account on the site. For this, customers must send an e-mail to the site indicating that they wish to delete their account.

• Article 5 – Order subscription terms and description of the purchase process

• We will define below as "Basket" the immaterial object grouping all the goods or services selected by the customers of the site for a purchase by having clicked on these objects.

• Products and services are offered within the limits of available stocks. The availability of products is indicated on the site, in the description of each item.

• As soon as customers consider that they have selected and added to their basket all the items they wish to purchase, they will have the possibility, to validate their order, to access their basket by clicking on the button provided for this purpose. They will then be redirected to a summary page on which they will read and where they will be informed of the number and characteristics of the products ordered, as well as their unit price.

• If they wish to validate their order, customers must tick the box relating to the ratification of these general conditions of sale and click on the validation button. This confirmation of the order entails the acceptance of these conditions of sale, the acknowledgment of having perfect knowledge of them and the renunciation of taking advantage of its own conditions of purchase or other conditions.

• Customers will then be redirected to a page where they will have to fill in the order form fields. In the latter case, they will have to fill in a certain amount of personal data concerning them, necessary for the smooth running of the order.

• Once customers have completed the form, they will then be invited to make their payment with the payment methods listed in the payment section of these terms and conditions.

• By sending the order form, customers authorize MATIZLA DECO   to debit their payment card for the total amount of the order.

• The validated order is considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of the said centers, the order is automatically cancelled.

• After a few moments, customers will be sent an order confirmation email, reminding them of the content of their order and the price thereof.

• Article 6 – Rates

• Unless otherwise stated, the prices listed in the catalog are prices in Euros all taxes included (TTC), taking into account the VAT applicable on the day of the order.

• Matizla deco reserves the right to pass on any change in the VAT rate to the price of the products or services.

• MATIZLA DECO also reserves the right to modify its prices at any time. The price appearing in the catalog on the day of the order is the only one applicable to customers. However, in the event of an encoding error, MATIZLA DECO reserves the right to modify the price. If the customer does not wish to adapt to the price adjustment, the order will be cancelled. 

• The prices indicated include order processing costs, excluding delivery costs which may be required (see art. 8).

• Orders placed outside Belgian territory may be subject to possible taxes and customs duties when they arrive at their destination. The payment of these duties and taxes is the responsibility of the customers and they are invited to inquire with the competent authorities of their country.

• Any complaint relating to an invoice must be sent in writing 15 calendar days at the latest after its date of dispatch. Failing this, the buyer will no longer be able to contest this invoice.

• Article 7 – Methods of payment

• 7.1.           Généralités

• The amount is payable when ordering.

• Customers can place an order on this site and can make payment by:

• Bank card (VISA, Maestro, etc.);

• PayPal.

• Payment by credit card (VISA, Maestro, etc.)

• Credit card payments are made through secure transactions provided by an online payment platform provider.

• Payment by PayPal

• For more information, customers can visit the Paypal website. If customers have a Paypal account or wish to pay by credit card, a Paypal payment option is offered.

• As for payment by credit card, Paypal guarantees the security of bank data, and avoids customers having to enter their card number each time.

• Payment method data

• This site does not have access to any data relating to customer payment methods.

• Payment is made directly into the hands of the bank or payment provider receiving payment from customers.

• In the event of payment by bank transfer, the delivery times defined in the article below only begin to run from the date of actual receipt of payment by the seller, the latter being able to provide proof of this by any means.

• Retention of title

• The items ordered remain the exclusive property of MATIZLA DECO   until full payment of the order by the customers.

• Article 8 – Delivery or provision

• 7.1.           Modalités de livraison

• Deliveries are made to the address indicated in the order form.

• MATIZLA DECO cannot be held responsible for any errors in customer input and the resulting consequences (for example, errors or delays in delivery). In this context, the costs incurred for the reshipment of the order will be borne by the customers.

• 7.2.           Délai de livraison

• With regard to the consumer client

• Unless otherwise stated on the site during the ordering process or in the description of the products ordered, MATIZLA DECO undertakes to deliver the products within a maximum period of 30 days after receipt of the order[SL4]_cc781905-5cde-3194- bb3b-136bad5cf58d_

• Any delay in delivery exceeding seven (7) working days may lead to the resolution of the sale at the initiative of the consumer customer, upon written request from him by registered letter with acknowledgment of receipt. The consumer customer has 60 days from the scheduled delivery date to come forward in order to have the order automatically canceled. Beyond this period, no complaint will be accepted.

• The consumer customer will then be reimbursed, within a maximum period of fourteen days, of the sums he has incurred when ordering.

• With regard to the professional client

• Unless expressly guaranteed in writing by MATIZLA DECO, the delivery times announced when ordering are not strict deadlines.

• MATIZLA DECO can only be held liable if the delay is attributable to gross negligence on its part.

• If a deadline has been expressly agreed, compensation may only be charged to MATIZLA DECO, if necessary, after the expiry of a period of two weeks after the sending of a registered letter. In addition, compensation will be capped at €5/day of delay from the expiry of this period.

• 7.3.           Frais de livraison

• Shipping costs are invoiced in addition to the selling price of the products and are defined according to the amount of the order, the country of delivery, the mode of transport chosen by the customers and the weights and volumes of the items to be delivered.

• Delivery costs will be indicated to customers before any payment and only concern deliveries made in Belgium, Europe.

• For any other place of delivery, it will be up to customers to inquire with the competent authorities of their country.

• Suspension of deliveries

• In the event of non-payment of an invoice that has expired, after a formal notice that has had no effect within 48 hours, MATIZLA DECO reserves the right to suspend any delivery in progress and to come until full payment of the price.

• In the event of non-payment, MATIZLA DECO reserves the right to claim a fixed indemnity of 10% of the unpaid amount and default interest of 12% per year from the sending of the formal notice, it being specified that MATIZLA DECO shall be liable for the same compensation and late payment interest in the event of faulty non-performance of its obligations.

• Refusal of delivery due to anomaly

• Customers can refuse a package at the time of delivery if they notice an anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products, etc.).

• Any anomaly must then imperatively be indicated by the customers on the delivery note, in the form of handwritten reservations, accompanied by their signature.

• To exercise their right of refusal, customers must open the damaged or defective package(s) in the presence of the carrier and have him take back the damaged goods. Failing to comply with these requirements, customers will not be able to exercise their right of refusal, and the company MATIZLA DECO will not be required to accede to the request to exercise the right of refusal from customers.

• If the customer's package is returned to MATIZLA DECO by post, MATIZLA DECO will contact the customer upon receipt of the return package to ask them what to do with their order.

• If customers have mistakenly refused the package, they may request it to be returned by first paying the postage for the new shipment. Postal costs must be paid even for orders for which the shipping costs were offered when the order was placed.

• Article 9 – Right of withdrawal and return

• With regard to the consumer client

• 9.1.           Droit de rétractation

• In accordance with the legislation, the consumer customer has a period of fourteen (14) working days from receipt of the products ordered, and in the event of multiple deliveries for the same order from receipt of the last product ordered, to return any item that does not suit him and request an exchange or refund without penalty, with the exception of the return costs which remain the responsibility of the consumer customer.

• The product must be returned in perfect condition, with no trace of use. If necessary, it must be accompanied by all its accessories.

• If the returned products are incomplete, damaged, damaged or soiled, the consumer customer will lose his right of withdrawal and the product will be returned to him at his expense.

• It is recommended to the consumer customer to make the return by a solution allowing a follow-up of the parcel. Otherwise, if the returned package does not reach MATIZLA DECO, it will not be possible to launch an investigation with the postal services to ask them to locate it.

• After receipt and acceptance of the complaint, any reimbursement with regard to the consumer customer will be made within fourteen days of the exercise of this right.  

• In order to correctly process the request, the consumer customer is asked to attach a copy of the invoice to any complaint. Reimbursement will be made by bank transfer.

• A standard withdrawal form is available on the last page of these general conditions.

• Return for non-compliance

• Complaints, requests for exchange or refund for a non-compliant product (under article 13 of these general conditions) must be made by post (50A GRAND ROUTE, 1435 Corbais, Belgium) or by email (fatime_zara @hotmail.com). The return shipping costs of the goods are always the responsibility of the consumer customer.

  • In the event of non-compliance of a delivered product, it may be returned to MATIZLA DECO who will exchange it. If it is impossible to exchange the product (obsolete product, out of stock, etc.), the consumer customer will be reimbursed by transfer of the amount of his order.

• The artisanal nature of an article does not allow it to be considered as non-compliant. Each product is unique and the customer cannot claim non-compliance in the case of a handcrafted item with irregular finishes.

• With regard to the professional client

• No possibility of withdrawal is provided for the professional customer.

• The possible return of a product will only be made under the conditions provided for in article 14, section “with regard to the professional customer”.

• Article 10 – Cancellation of an order

• Without prejudice to the consumer customer's right of withdrawal, cancellation by all customers is only possible if the delivery has not yet been dispatched. Customers may cancel the order by contacting MATIZA DECO via the email address: fatime_zara@hotmail.com.

• An indemnity of 10% of the order will be claimed as compensation for the cancellation.

• With regard to the consumer client

• Once the withdrawal period of 14 days has passed, the order is considered irrevocable and cannot be called into question except in the case of an incorrect or defective product as indicated above.

• With regard to the professional client

• When the delivery has been dispatched, there is no longer any possibility of cancellation.

• Article 11 – Archiving

• MATIZLA DECO will archive purchase orders and invoices on a reliable and durable medium.

• The computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

• Article 12 – Liability

• 12.1.   _cc781905-5cde-3194-bb3b-136 bad5cf58d_

• MATIZLA DECO, particularly in the online sales process, is bound only by an obligation of means.

• The user expressly admits using the site at his own risk and under his exclusive responsibility. The site provides the user with information for information only, with imperfections, errors, omissions, inaccuracies and other ambivalences that may exist.

• MATIZLA DECO cannot be held liable for technical unavailability of the connection, whether due in particular to a case of force majeure, maintenance, updating, modification of the site, an intervention by the host, an internal or external strike, a network failure, a power cut, or even incorrect configuration or use of the user's computer. In these cases, the user will not be able to claim damages and will not be able to claim any compensation.

• The hypertext links on this site may refer to other websites and MATIZLA DECO  site cannot be held liable if the content of these sites contravenes the legislation in force.

• MATIZLA DECO cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, disruption of site service, or other involuntary problems.

• Products

• The unavailability, even prolonged and without any time limit, of one or more products, cannot constitute a prejudice for the customers and can in no way give rise to the granting of damages from MATIZLA DECO .

• The photographs and visuals of the products presented on the site have no contractual nature, the responsibility of MATIZLA DECO cannot therefore be engaged if the characteristics of the objects differ from the visuals present on the site or if the latter are erroneous or incomplete.

• The choice and the purchase of a product or a service are placed under the sole responsibility of the customers. The total or partial impossibility of using the products, in particular due to incompatibility of the equipment, cannot give rise to any compensation, reimbursement or questioning of the liability of MATIZLA DECO, except in the case of a proven hidden defect, non-conformity, defect or exercise of the right of withdrawal if applicable, i.e. if the customer is not a professional and the contract concluded to acquire the good or service allows withdrawal (article 9 of the these general conditions).

• Article 13 – Force majeure

• The performance of MATIZLA DECO's obligations under these general conditions is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance.

• To the extent of its knowledge of the possible case of force majeure, MATIZLA DECO will notify customers of the occurrence of such an event as soon as possible.

• Article 14 – Guarantee of products purchased on this site

• Regarding the consumer

• All items acquired on this site benefit from the following legal guarantees, provided for by articles 1641 and following of the Civil Code:

• Compliance Guarantee

• MATIZLA DECO is required to deliver goods that comply with the contract and to respond to any lack of conformity existing during the delivery of the goods.

• The conformity guarantee may be exercised if a defect should exist on the day of taking possession of the product, and MATIZLADECO is liable for any lack of conformity which becomes visible within a period of two years from this.

• When the defect appeared within 6 months following this date, it is presumed to have been present upon delivery of the goods. On the other hand, after this period of 6 months, it will be up to the consumer customer to prove that the defect existed at the time of taking possession of the good.

• Any complaint must include details of the use of the article, the date of purchase and the location of the defect. MATIZLA DECO reserves the right either to replace the defective item, or to repair it, or to establish a credit note for the value of the price invoiced.

• Warranty against hidden defects

• The consumer customer may invoke the guarantee of hidden defects if the defects were not visible at the time of the purchase, were prior to the purchase (and therefore did not result from normal wear and tear of the product for example), and are sufficiently serious to the point of rendering the product unfit for the use for which it is intended, of diminishing this use to such an extent that the consumer customer would not have purchased the product or would not have purchased it at such a price if he had known the defect

• With regard to the professional client

• The equipment is guaranteed against hidden defects for a period of 6 months from delivery, under the following conditions.

• The warranty can only be implemented if the following conditions are met 

• the defect renders, to a significant extent, the material unfit for the use for which it is usually intended or for a special use expressly mentioned in the order;

• the equipment is used under normal conditions; the guarantee cannot in particular apply in the event of use of the equipment under abnormal or special conditions which would not have been expressly mentioned in the order, in the event of poor maintenance, modification, dismantling or repair of the equipment by a person who is not professionally qualified.

• To be able to invoke the benefit of the guarantee, the professional customer must notify MATIZLA DECO of any complaint relating to hidden defects by registered letter within a maximum of fifteen days  after he has noticed or would have normally had to notice the defects.

• The warranty is limited, at MATIZLA DECO's option, to free repair (parts and labour) or replacement of defective equipment, excluding cancellation of the sale or damages.

• The professional customer must send the defective equipment back to MATIZLA DECO establishments at its own expense and risk so that it can be repaired or replaced.

• MATIZLA DECO will bear the cost of returning it to its establishments and the cost of returning it to the professional customer if the equipment to which the guarantee applies proves to be actually defective.

• Article 15 – Contribution of users/customers to the content of the site

• Users/customers are offered the ability to contribute to the content of this site, by posting comments.

• Contributors are informed that MATIZLA DECO may choose to publish the article in question on the newsletters of this site and on the sites of all its partners, it being up to MATIZLA DECO to cite the pseudonym of the author of the contribution.

• The author therefore waives his rights to the content of the contributions, for the benefit of MATIZLA DECO, for any distribution or use, even commercial, on the Internet, this, of course, always with respect for the author's paternity. .

• Article 16 – Inaccuracies

• It is possible that there are, throughout the website and the services offered, and to a limited extent, inaccuracies or errors, or information that is in disagreement with the general conditions, the legal notices or the charter of personal data. In addition, it is possible that unauthorized modifications may be made by third parties to the site or to related services (social networks, etc.).

• In such a situation, users/customers have the possibility of contacting MATIZLA DECO by post or by email at the addresses indicated in the legal notices of the site, with if possible a description of the error and the location (URL), as well as sufficient information to contact him.

• Article 17 – Intellectual property rights relating to the elements published on this site

• Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of MATIZLA DECO.

• No assignment of intellectual property rights is made through these general conditions of sale.

• Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.

• Any copy of the logos, textual, pictographic or video content, without this list being exhaustive, is strictly prohibited and is akin to counterfeiting.

• All customers who are guilty of counterfeiting would be likely to see their account deleted without notice or compensation and without this deletion being able to constitute any damage to them, without reserve of possible subsequent legal proceedings against them, at the initiative of MATIZLA DECO or its representative.

• Any simple or hypertext link is strictly prohibited without the express prior written consent of MATIZLA DECO.

• Article 18 – Personal data

• 18.1          Informations collectées

• MATIZLA DECO collects information from customers when they register on the site, place an order, participate in a contest or a draw, respond to a survey or communication, for example by e-mail or participate in a other functionality of the site.

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• When ordering or registering, MATIZLA DECO asks customers for their name, email address, mailing address, phone number, credit card or other information. The user may however visit the MATIZLA DECO site anonymously.

• Like many websites, MATIZLA DECO uses "cookies" to improve the user/customer experience and to collect information about users/customers and visits to the site (see Article 18.3).

• Use of Information

• MATIZLA DECO may use the information it collects from customers when they register, purchase products, register for a contest or promotion, respond to a survey or marketing communication, browse the site or use certain other features of the site as follows:

• •          Pour personnaliser l'expérience of the MATIZLA DECO site and enable the delivery of the type of content and product offerings in which customers are most interested;

• •          Pour permettre à MATIZLA DECO better serve customers to respond to customer service requests;

• •          Pour traiter rapidement les transactions client ;

• •          Pour administrer un concours, a promotion, survey or other site feature;

• •          Si les utilisateurs/clients have opted to receive MATIZLA DECO's newsletter/newsletter, the latter will send periodic e-mails to users/customers.

• If users/customers no longer wish to receive promotional emails, they are encouraged to follow the unsubscribe information at the bottom of each email sent. If users/customers have not opted in to receive newsletters/newsletters, they will not receive these emails.

• Use of cookies

• A “Cookie” allows the identification of users/customers of the site, the personalization of their consultation of the site and the acceleration of the display of the site thanks to the recording of a data file on their computer.

• The site is likely to use “Cookies” mainly for:

• obtain browsing statistics in order to improve the user/customer experience, and;

• allow access to a customers account and content that is not accessible without a login.

• Users/customers acknowledge being informed of this practice and authorize MATIZLA DECO to use it.

• MATIZLA DECO undertakes never to communicate the content of these “Cookies” to third parties, except in the event of a legal requisition.

• Users/customers can refuse the registration of "Cookies" or configure their browser to be warned before accepting "Cookies".

• Disclosure of Collected Information to Third Parties

• MATIZLA DECO does not sell, exchange or transfer customers' personal information to third parties, except in cases of legal requisition. The term "third party" does not include MATIZLA DECO. It also does not include MATIZLA DECO's website hosting partners and other parties who assist in operating the website, conducting business, or servicing customers, so long as those parties agree to keep such information confidential.

• Right of access and rectification of data

• Customers have the right to access personal data concerning them and to rectify any inaccurate personal data concerning them.

  • To do this, customers can send a written request by post to MATIZLA DECO at the address 50A GRAND ROUTE  1435 CORBAIS, Belgium or by e-mail at the address fatime_zara@hotmail.com .

• The information is communicated and/or modified without delay and at the latest within forty-five days of receipt of the request.

• Article 19 – Framework of conditions

• If any provision of the Terms and Conditions is found to be unlawful, void or for any other reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

• These present conditions describe the entire agreement between users/customers and MATIZLA DECO. They supersede all prior or contemporaneous written or oral agreements.

• The Terms and Conditions are not assignable, transferable or sub-licensable by users/customers themselves.

• A printed version of the terms and any notices given in electronic form may be required in legal or administrative proceedings relating to the terms and conditions.

• The parties agree that all correspondence relating to these general conditions must be written in the French language.

• Article 20 – Applicable law

• These online sales conditions are subject to Belgian law.

• Except for provisions of public order, any disputes that may arise in the context of the execution of these general conditions may, before any legal action, be submitted to the assessment of MATIZLA DECO with a view to an amicable settlement.

• It is expressly reminded that requests for amicable settlement do not suspend the time limits open for bringing legal action.

• Any legal action relating to the execution of this contract shall be subject to the jurisdiction of the courts of Brussels, notwithstanding multiple defendants or warranty claims.

• WITHDRAWAL FORM

• Appendix 2 – Book VI of the Code of Economic Law

• (Please complete and return this form only if you wish to withdraw from the contract with MATIZLA DECO

• To the attention of MATIZLA DECO – fatima ALMAHI, 50A GRAND ROUTE, 1435 Corbais, Belgium,   (fatime_zara@hotmail.com)

• I hereby notify you of my withdrawal from the contract relating to the sale of the product below:

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• Signature :

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•  [SL1]It is not mandatory, an email address and an email address is more than enough.

•  [SL2] [SL2]The law specifies that “The company shall ensure that the consumer, when placing his order, explicitly recognizes that this implies an obligation to pay. If, in order to place an order, it is necessary to activate a button or a similar function, the button or similar function bears only the easily legible words "order with payment obligation" or a similar, unambiguous wording, indicating that placing the order obliges to pay the company. If the company does not comply with this paragraph, the consumer is not bound by the contract or the order. »

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•  [SL3]It would be interesting to indicate the name of this platform and give some information.

•  [SL4]Attention, delivery times are imperative as far as consumers are concerned.

•  [SL5]It is a legal obligation: Art. VI.50 Code of Economic Law: within 14 days of being informed of the consumer's decision to withdraw from the contract.

• “§3. With regard to sales contracts, unless it offers to collect the goods itself, the business may withhold reimbursement until the goods are recovered, or until the consumer has provided proof of payment. dispatch of the goods, the date chosen being that of the first of these events".